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Operation management

This is the study programme for 2020/2021.

The purpose with this course is to establish knowledge of how to develop and operate industry in an efficient way. Introduction is given to topics, methods, and knowledge that are in the literature on operation management, supplied with recent research results and practical knowledge. It includes planning, control, layout, storage, logistics, purchasing, production methods, production philosophies, and concepts.
Even though the focus is on industry, most of the methods are general and equally applicable in service management in fields such as tourism (including hotels and restaurants), retail and health care.

Learning outcome

Upon completion of this course students will:
  • Have a basic understanding of the collection of topics included in operation management. This includes industrial delivery of products and services.
  • Have knowledge on how to develop and operate a profitable company that delivers products and services with the most efficient time, quality, and price.

  • Have used central topics/ methods and developed an understanding of the core models and methods that operation management is built on.
  • Know how to sketch a holistic plan for a manufacturing company.
  • Applied theoretical models and concepts as basis for a development of the companies' production and services.


The course establishes a wide base of knowledge about operation management or how to manage a company that delivers goods or services. Examples are mostly collected from industry, but most methods and views are also relevant in healthcare and service-providing organizations.
Examples of topics are: product design, processes, planning, control, logistics, lean management, supplychain, maintenance, modeling & simulation, and methods for developing a company. It is important to be aware of how different methods may influence each other.
Assignments shall be delivered and presented according to schedule. Feedback is given at presentations and through Canvas. Final delivery of merged assignments will provide the assessment marks.
Lectures will be delivered in English.
Assignments may be delivered in Norwegian or English, but assignment presentations must be in English.

Required prerequisite knowledge


Recommended previous knowledge

Basic knowledge about organizations, statistics, and accounting are recommended.


Written assignment and oral exam
Weight Duration Marks Aid
Home Assignments (Group)1/21 A - FAll.
Individual Oral Exam1/2 A - FNone permitted
Evaluation is divided in two parts:
Part 1 is delivery of final merged assignments made in groups that count for 50 % of the final mark.
Part 2 is an individual oral exam that counts for 50 % of the final mark.

Coursework requirements

3 compulsory assingments
Students shall deliver and present three assignments according to schedule during the semester. Presentations of assignments might be split into subtopics according to the schedule. Delivery and presentations are obligatory and gives access to deliver the merged assignments and oral exam. Final delivery of merged assignments will provide 50% of the assessment mark.

Course teacher(s)

Course teacher
Jan Frick , Odd Terje Høie
Course coordinator
Jan Frick

Method of work

We use a problem-based learning system adapted from a model developed at Aalborg University. In this system groups of students complete assignments and give presentations.
Each semester consists of four parts:
Part 1 is lectures
Part 2 is group work to develop models/ plans and present assignments to other students
Part 3 is tutoring
Part 4 is planning for an individual oral exam. A set of questions will be available approximately one month before the oral exam. Students will draw from these on the oral exam.
A schedule will be presented at the start of the course, but minor changes may occur.
Information for students and other deliveries will be via Canvas
Company visits in relation to projects may occur.
Workload for an ordinary student is estimated to be 270 hours including (with estimats) lectures (70), reading (70), working on assignments (100), presentations (5), exam preparations (20) and the final exam (5).

Overlapping courses

Course Reduction (SP)
Operation management 2 (ØK0037_1) 10
Operation management 1 (ØK0036_1) 10
Operation management (ØK0154_1) 10
Production management (BØK190_1) 10
Production management (BØK390_1) 10

Open to

Biological Chemistry - Biotechnology - Bachelor's Degree Programme
Civil Engineering - Bachelor's Degree Programme
Computer Science- Bachelor's degree programme in computer science
Control Engineering and Circuit Design - Bachelor's Degree Programme
Hotel Management - Bachelor's Degree Programme
Mechanical Engineering - Bachelor's Degree Programme, specialization in Mechanical Engineering and Materials Science
Geosciences Engineering - Bachelor's Degree Programme
Petroleum Technology - Bachelor's Degree Programme
Tourism Management - Bachelor's Degree Programme
Business Administration - Bachelor's Degree Programme

Course assessment

Students will have the opportunity to give feedback on the course first in an early dialogue, and then in a written course evaluation at the end of the course.


Literatur will be published as soon as it has been prepared by the course coordinator/teacher

This is the study programme for 2020/2021.

Sist oppdatert: 04.08.2020