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BØK350_1

Operation management

This is the study programme for 2019/2020. It is subject to change.


The purpose is to establish knowledge of how to develop and operate industry in an efficient way. Introduction is given to topics, methods, and knowledge that are in the literature on operation management supplied with recent research results and practical knowledge. It includes planning, control, layout, storage, logistics, purchasing, production methods, production philosophies, and concepts.
Even though the focus is on industry, most of the methods are general and equally applicable in service management in fields such as tourism (including hotels and restaurants), retail and health care.
Assignments shall be delivered and presented according to schedule. Feedback is given at presentations and through Canvas. Final delivery of merged assignments will provide the assessment marks.
Lectures will be delivered in English.
Assignments may be delivered in Norwegian or English, but assignment presentations shall be in English.

Learning outcome

Knowledge:
Students will gain a basic understanding of the collection of topics included in operation management. This includes industrial delivery of products and services.
The focus is on how to develop and operate a profitable company that delivers products and services with the most efficient time, quality, and price. Students will utilize central topics/ methods and show an understanding of the core models and methods that operation management is built on. Students will appreciate the complexity and relationship in the operation of companies and acquire knowledge in the chosen topics and methods regarding operations and development.
Skills:
Upon completion of the course, students will be able to utilize theories and models to analyze what happens in a company in different situations and design their own studies to assess the best course of action. This includes applying theoretical models and concepts as basis for a development of the companies' production and services.
General competence:
Upon completion of the course, students will be able to critically evaluate and reflect upon central assumptions within operation management.
The focus is on companies that deliver goods and services within an acceptable timeframe, level of quality and price.
Through assignments the students will work with sketches and calculations for a case, and through this achieve an integrated holistic understanding.

Contents

The course establishes a wide base of knowledge about operation management or how to manage a company that delivers goods or services. Examples are mostly collected from industry, but most methods and views are also relevant in healthcare and service providing organizations.
Example of topics are: product design, processes, planning, control, logistics, lean management, supplychain, maintenance, modeling& simulation, and methods for developing a company. It is important to be aware of how different methods may influence each other.

Required prerequisite knowledge

None.

Recommended previous knowledge

Basic knowledge about organizations, statistics, and accounting are recommended.

Exam

Written assignment and oral exam
Weight Duration Marks Aid
Home Assignments (Group)1/21 A - FAll.
Individual Oral Exam1/2 A - FNone permitted
Evaluation is divided in two parts:
Part 1 is delivery of final merged assignments made in groups that count for 50 % of the final mark.
Part 2 is an individual oral exam that counts for 50 % of the final mark.

Coursework requirements

3 compulsory assingments
Students shall deliver and present three assignments according to schedule during the semester. Presentations of assignments might be split into subtopics according to the schedule. Delivery and presentations are obligatory and gives access to deliver the merged assignments and oral exam. Final delivery of merged assignments will provide the 50% assessment marks.

Course teacher(s)

Course teacher
Jan Frick
Course coordinator
Jan Frick

Method of work

We use a problem-based learning system adapted from a model developed at Aalborg University. In this system groups of students complete assignments and give presentations.
Each semester consists of four parts:
Part 1 is lectures
Part 2 is group work to develop models/ plans and present assignments to other students
Part 3 is tutoring
Part 4 is planning for an individual oral exam. A set of questions will be available approximately one month before the oral exam. Students will draw from these on the oral exam.
A schedule will be presented at the start of the course, but minor changes may occur.
Information for students and other deliveries will be via Canvas
Company visits in relation to projects may occur.
Workload for an ordinary student is estimated to be 270 hours including (with estimats) lectures (70), reading (70), working on assignments (100), presentations (5), exam preparations (20) and the final exam (5).

Overlapping courses

Course Reduction (SP)
Operation management 2 (ØK0037_1) 10
Operation management 1 (ØK0036_1) 10
Operation management (ØK0154_1) 10
Production management (BØK190_1) 10
Production management (BØK390_1) 10

Open to

Biological Chemistry - Biotechnology - Bachelor's Degree Programme
Civil Engineering - Bachelor's Degree Programme
Computer Science- Bachelor's degree programme in computer science
Control Engineering and Circuit Design - Bachelor's Degree Programme
Hotel Management - Bachelor's Degree Programme
Mechanical Engineering - Bachelor's Degree Programme, specialization in Mechanical Engineering and Materials Science
Geosciences Engineering - Bachelor's Degree Programme
Petroleum Technology - Bachelor's Degree Programme
Tourism Management - Bachelor's Degree Programme
Business Administration - Bachelor's Degree Programme

Course assessment

Student evaluation will be carried out in accordance with the UiS Business School's evaluation system.

Literature

Operations Management,12th edition, Heizer& Render, Pearson Publishers. The versiom of the textbook can be changed.
Additional content will be made available on Canvas depending on the textbook, lectures, assignments etc.


This is the study programme for 2019/2020. It is subject to change.

Sist oppdatert: 20.11.2019

History