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Questions and answers about the coronavirus situation for students

How does the coronavirus outbreak affect the university and you as a student? Check below for questions and answers.

Illustration coronavirus

Last update: 9 October at 12:40.

I think I may have contracted coronavirus. What should I do?

Contact your GP if you suspect that you have been infected with coronavirus, alternatively the out-of-hours medical service by phone at 116 117.

How should I act if I have a confirmed coronavirus infection?

In order to prevent further spread, it is very important for UiS to know about infected students. If you are confirmed infected, please call 417 75 566.

This way, UiS can ensure that the infection control office is informed and that UiS receives advice for further infection control work. The information will be processed in accordance with the Personal Data Act article 6-1- (e).

How may I help prevent the spread of infection?

We urge everyone to follow advice from the Norwegian Institute of Public Health on how to prevent infection. 

Students must also observe UiS infection control precautions.

See also NIPH's information on social distancing, quarantine and isolation.

What are the infection control instructions for classrooms and auditoriums?

Familiarize yourself with our infection control instructions for classrooms and auditoriums before you arrive at UiS.

I've got exams this autumn, how will infection control be taken care of in the exam rooms? 

We have taken the necessary measures to make it safe for you to sit for exams at the university. Read more about infection control and exams at UiS.

What can I do to prevent the spread of infection at campus? 

  •  Keep your distance and avoid crowding. Everyone who comes to UiS campuses must keep their distance to others and observe UiS infection control precautions. Avoid crowds and queues if you can, and if not: remember not to stand too close to others.
  • Pay your students fees online («Studentbetaling»). Please visit Studentweb for more info. Payment is due 1 September. 
  • Send us an e-mail. You can contact us at the following e-mail addresses:
    - Student help desk (for questions regarding student fees/student card/general questions): studeksp@uis.no.   
    -Student guidance (for questions regarding academic matters/regulations and special arrangements for students with disabilities): studieveiledning@uis.no.   
    Student web (for questions regarding study plans/semester registration): studentweb-hjelp@uis.no 
    - IT services (for problems activating your IT user and general IT help): IT-hjelp 
    - Digital student service desk. You can also use the digital student service desk for most of the above mentioned issues.

How will teaching be conducted?

The autumn semester 2020 will be a mixture of remote and campus-based teaching. First-year students will be given priority for campus teaching, and there will be an opportunity for students in risk groups to make use of reserved locations. 

Study areas will be open with restrictions on access and capacity.

There are new guidelines for infection control instructions for classrooms and auditoriums.

Student exchange has been cancelled for this semester.

Check Canvas regularly for updates on alternative teaching methods.

Do you need help with digital lectures, collaboration or home office solutions?

Students connect their personal PCs to the web from home. All teaching and tutoring will be made available on a digital platform, usually Canvas. Your department/lecturer will inform you about this.

If you need any assistance, please contact  IT-hjelp@uis.no or call the IT service line at 51 83 30 00.
 

Who can I contact for questions regarding my studies?

Use the following email addresses for questions regarding:

How can I make use of the library?

Ullandhaug Library has reduced opening hours during the summer break. As of 15 August, opening hours are 08 to 18 on weekdays and 09 to 15 on Saturdays. Check out opening hours for all library locations here

Reading areas have to be booked in advance.

Courses and guidance will mainly be given digitally. 

Read more about how to use the library.
    

How will exams be conducted?

The UiS Board has changed the academic regulations to allow the Rector to make amendments to the examination methods «when this is absolutely necessary». We are now in a situation which makes it absolutely necessary to change a number of procedures, both in terms of coursework requirements and exams. 

Consequently, several courses may see a different form of assessment than is stated in the course description. Students will be notified in both Canvas and StudentWeb, so it is vital that all students pay attention to these channels regularly.

See the Q&A article about details regarding home exams.

Do you need special examination arrangements?

Please find information on special examination arrangements here: https://student.uis.no/examination/special-examination-arrangements/

For questions relating to exams, contact eksamen@uis.no 

What about outbound student exchange?

Student exchange for spring semester 2021.

Student exchange is cancelled for the autumn semester 2020. UiS is contacting affected students and partner institutions to inform them of the decision to cancel.
 

What about inbound student exchange?

Exchange for spring 2021 is still going as normal. Please be aware that we have limited accommodation, so do not buy a plane ticket to Norway before securing accommodation. It is also important that you read up on quarantine rules in Norway and if it possible to get a student permit from the country that you are from to Norway.

 

What should international students do? 

Information issued to students at UiS campuses applies to international students as well. Please check with your home institution (if you are an exchange student) or your home country for travel advice and guidelines that may apply to you. 

UiS will be accepting international master's degree students in the autumn 2020. Remote teaching arrangements will be set up for these students until they are able to come to Norway. Student exhanges are cancelled (see previous question).
 

How does this affect grant and loan payments from LĂ„nekassen?

At LĂ„nekassen's website you will get updated information on payment of loans and grants as well as contact information. 
 

What about absence due to coronavirus infection?

If you are prevented from attending the exam or compulsory activity due to the quarantine given by a doctor, the rules and conditions regarding the approval of absence for a valid reason apply. If you are unable to obtain a medical certificate regarding conditions related to the coronavirus, you must enclose a self-report/explanation.

The UiS will take steps to minimize the negative effects for students in the event of a long-term quarantine or sick leave due to coronavirus.

If you are prevented from attending compulsory activity or exam due to the quarantine or illness you need to submit your application regarding absence for a valid reason through the Digital Student Service Desk.  

What financial support can I get as a student?

Stay updated on the policies enacted by LĂ„nekassen.

Which rules apply when I have to care for children at home?

Please contact your faculty for information on arrangements concerning your examination and tutoring.

What are the university opening hours?

UiS is open to students, staff and visitors. Opening hours in all buildings are 7.45 am to 8 pm. After closing time you will need an access card to enter the buildings. 

How do I get hold of books from SIS bookstore?

The SIS Bookstore is open weekdays from 9 am to 3 pm from 1 August.


If you have any questions that this article does not address, please email us at beredskap@uis.no, and we will reply as fast as we can.